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PRIVACY POLICY

Data protection is of high priority for the management of Real Barcelona Tours. The use of the Internet pages of the website is possible without any indication of personal data; however, should the user wish to purchase a product/service, processing personal data becomes necessary.

The processing of personal data ( name, address, e-mail address, telephone number) is in line with the GDPR (General Data Protection Regulation) and in accordance with Spanish data protection regulations. By means of the GDPR, RBT informs the general public of the nature, scope, and purpose of the personal data we collect, use, and process.

Please read the following carefully. Entering into this Website and providing your consent to our use of your personal data in accordance with the terms of this Policy indicates that the user has reviewed this Policy and has agreed to be bounded by it as well as by our Ts&Cs.

If you no longer consent to our processing of your personal data, you may request that we cease such processing by contacting us.

 

DEFINITIONS

The data protection declaration of RBT is based on the terms used by the European legislator for the adoption of the GDPR.

  • Personal data

In this Policy, the termpersonal data” refers to the data relating to a living individual who is or can be identified either from the data or from the data conjunction with other information that is in our possession

  • Data subject

Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.

  • Processing

Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

 

  •  Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

  • Profiling

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.

  •  Pseudonymization

Pseudonymization is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

 

  •  Controller or controller responsible for the processing

Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

  • Processor

Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller

  • Recipient

Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

  •  Third party

Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

  • Consent

Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

 

How do we collect your information?

  • IP addresses

We collect IP addresses from visitors to our Website. This allows us to identify the location of users, to block disruptive use and to establish the number of visits from different countries.

  • Cookies

The internet pages of Real Barcelona Tours use cookies, texts files that are stored in a computer system via an Internet browser.

Through the use of cookies, RBT can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

The data subject may, at any time, prevent the setting of cookies through the website by means of corresponding setting of the internet browser used, and may thus permanently deny the setting of cookies. If the data subject deactivates the setting of cookies, not all functions of our website may be entirely usable.

 

Collection of general information

The website Realbarcelontours.com collects a series of general data and information when a data subject or automated system calls up the website. This data is stored in the server log files. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.

 

How do we use the information we collect?

RBT collects different types of data for the following reasons:

  1. To personalize the way our content is presented on the website.
  2. To ensure that the content on our website is presented in the most effective way.
  3. To help us monitor and improve the services we offer, including the website.
  4. To carry out any Legal obligations that may arise from your interaction with the website.

 

With your consent, we may also use your data to provide you with information about new products as well as services from third parties which may be of your interest.

 

Rights of the Data Subject

As a data subject, you have the following rights:

  1. Right of access to personal data relating to your person
  2. The right to correct any mistakes in your personal data
  3. The right to ask us to stop contacting you with direct marketing
  4. Rights in relation to automated decision taking
  5. Right to prevent your personal data being processed
  6. Right to have your personal data ported to another data controller
  7. Right to erasure

In the event of a data breach (illegal access to user data by unauthorized third parties), RBT will inform users within 2 business days of the occurrence of the event, in  case and independently of the data theft.

 

How and for how long are user data stored?

The data we collect is stored on EU soil.

The controller for the purpose of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:

Carrer Sardenya, 311

08025 Barcelona

Catalunya

Spain

Phone: +39 334 8077626

E-mail: info@realbarcelonatours.com

Website: www.realbarcelonatours.com

The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract.

 

Offensive Content

If you post or send content which may reasonably be deemed to be offensive, inappropriate or objectionable anywhere on the Website or otherwise engage in any disruptive behavior we may remove such content.

 

Online payments

RBT may collect financial information such as credit card information when a payment is made via website. We do not share this information with anyone outside of RBT, other than other companies and individuals we employ to perform functions on our behalf such as processing payments. This information will be not be kept for longer than necessary.

 

Who do we share your data with?

RBT may disclose your personal information to any company or corporate entity under the control and direction of Real Barcelona Tours. RBT may also use your personal data with previous consent to inform you about goods, new products and services.

Here is a list of partners/suppliers with who we may share your data and its purposes:

  1. Hotels and restaurants with purposes of booking accommodation and meals as required by the type of service purchased.
  2. O.T.As (Online Travel Agencies) with purposes of booking accommodation and meals as required by the type of service purchased if it is not possible to directly contact hotels and/or restaurants.
  3. Guides and tour operators with purposes of booking services.

As part of our activities, we may also use external software to improve our work such as Google Suite.

 

Changes to the policy

RBT reserves the right to update this policy from time to time by notifying the users with on update published on Realbarcelonatours.com